Welcome, Guest Login

Support Center

Uploading a video or videos to the Media Folder

Last Updated: Sep 09, 2015 11:26AM EDT
When you upload a video to the Media Folder there is a 100mb limit. Video files over 100mb require a data source to get the video into the app.

Video file names can contain no spaces. Video file names can contain only alphabetic and number characters. So for example you can't use "myfile$.mp4" because it contains the character "$".

When using "Access by Name" the filename has to be all lower case. So for example if the filename is "MyFile.mp4" then when using the filename in a Block it should be put as "myfile.mp4"

Help us improve! Rate this article:

Yes I found this article helpful

Ask a Question   

support@eachscape.com
http://assets3.desk.com/
false
eachscape
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete