1. Sync your device with iTunes
Crash logs are transferred to iTunes whenever you sync your device. Plug in your device, and launch iTunes to complete the sync.
2. Retrieve the Crash Log
Mac Users
Windows Vista/7 and 8 Users
- Open any Windows Explorer Window (My Computer, My Documents, etc.)
- Enter %appdata%, and press enter
- Navigate to Roaming > Apple computer > Logs > CrashReporter > Mobile Device > *Device Name*. (Note: your device name appears in iTunes on the left side, under 'Devices'
Windows XP Users
- Locate your Application Data folder.
- Navigate to Apple computer > Logs > CrashReporter > Mobile Device > *Device Name*. (Note: your device name appears in iTunes on the left side, under 'Devices')